Country Manager (Beauty Retail)

A leading direct-to-consumer brand builder, renowned for its impressive portfolio of beauty consumer electronic brands and ongoing expansion, is seeking a Country Manager to oversee operations in Malaysia. This is an exceptional opportunity for you to play a pivotal role in shaping the future of a rapidly growing organisation that is committed to nurturing talent and fostering a supportive environment. As the Country Manager, you will be entrusted with driving operational excellence, guiding a dedicated team, and influencing strategic decisions that will impact the growth trajectory of the business across Malaysia. The company offers flexible working opportunities and values inclusivity, ensuring that every team member feels empowered and supported. If you are passionate about making a meaningful difference and thrive in environments where collaboration and knowledge-sharing are celebrated, this role promises both professional fulfilment and personal growth.

• Join a thriving direct-to-consumer brand builder with a strong reputation for developing successful beauty brands and expanding their retail footprint across Malaysia.
• Take on a key leadership position where your ability to nurture, train, and support your team will directly influence the success of new store openings and overall business performance.
• Enjoy flexible working opportunities within an inclusive culture that prioritises training, development, and supportive leadership at every level.

What you'll do:

As Country Manager, you will be at the heart of the organisation’s expansion efforts in Malaysia. Your daily responsibilities will centre around guiding your team towards operational excellence while ensuring each store delivers outstanding customer experiences. You will work collaboratively with colleagues across departments to strategise new store openings—analysing market trends, negotiating leases, and building relationships with local partners. Success in this role hinges on your ability to foster a supportive environment where every team member feels valued and empowered. By monitoring performance metrics and sharing insights with senior leaders, you will help shape both local initiatives and global strategies. This is an opportunity for you to make a lasting impact by championing best practices in operations management while nurturing talent within an inclusive culture.

• Oversee all aspects of country operations, ensuring seamless day-to-day management while maintaining high standards of service and efficiency.
• Guide, mentor, and train a diverse team to foster an environment built on trust, collaboration, and shared success.
• Manage the country’s profit and loss statement with careful attention to financial health, resource allocation, and sustainable growth.
• Strategise on new store location openings by conducting thorough market analysis and collaborating with internal stakeholders to identify optimal sites.
• Lead leasing negotiations for new stores, ensuring favourable terms that align with long-term business objectives.
• Develop operational policies and procedures that promote consistency, dependability, and compliance across all locations.
• Build strong relationships with local partners, suppliers, and landlords to support smooth store launches and ongoing operations.
• Monitor key performance indicators to assess progress against targets while identifying areas for improvement through regular feedback sessions.
• Champion an inclusive workplace culture by promoting open communication, empathy, and mutual respect among all team members.
• Collaborate closely with senior management to share insights from the Malaysian market that inform broader organisational strategy.

What you bring:

To excel as Country Manager in this dynamic organisation, you will bring proven expertise in managing complex retail operations—ideally within fast-growing consumer brands. Your background should reflect not only technical proficiency but also genuine warmth when it comes to supporting others; your interpersonal skills will be essential for building trust within your team. Experience handling financial responsibilities such as P&L oversight is crucial alongside familiarity with lease negotiations for new store locations. You should be comfortable developing policies that balance consistency with sensitivity toward local needs. Your ability to build strong networks externally will ensure smooth store launches while your commitment to inclusivity helps create a welcoming environment internally. Effective communication is key: you’ll need to share insights clearly so they can inform wider organisational strategy.

• Demonstrated experience managing country-level operations within retail or consumer goods sectors, ideally with exposure to beauty brands or direct-to-consumer models.
• Proven track record of mentoring teams in collaborative settings where empathy, kindness, and interpersonal skills are highly valued.
• Strong financial acumen with hands-on experience overseeing profit and loss statements as well as budget planning for multi-site operations.
• Excellent negotiation skills developed through previous involvement in leasing or site acquisition processes for retail outlets.
• Ability to develop operational policies that encourage consistency while remaining sensitive to local market nuances.
• Outstanding relationship-building abilities with external partners such as suppliers, landlords, or regulatory bodies.
• Comfortable using data-driven approaches to monitor performance metrics and implement improvements based on feedback from multiple sources.
• Commitment to fostering inclusive workplaces where diversity is celebrated and every voice is heard.
• Exceptional communication skills that enable you to connect effectively with colleagues at all levels of the organisation.
• Experience collaborating with senior management teams to translate local insights into actionable strategies.

What sets this company apart:

This organisation stands out for its unwavering commitment to building successful brands through teamwork, knowledge-sharing, and supportive leadership. Employees benefit from flexible working opportunities designed to accommodate individual needs while encouraging collaboration across departments. Training programmes are regularly offered so everyone can continue growing professionally regardless of their starting point. The company’s inclusive culture ensures under-represented voices are heard—creating space for innovation rooted in empathy rather than hierarchy. With generous investment in employee wellbeing alongside ambitious plans for expansion throughout Malaysia’s vibrant retail landscape, this is an ideal place for those who value both personal development and communal achievement.

What's next:

If you are ready to take on a rewarding leadership role where your contributions truly matter—and want to join an organisation dedicated to growth through collaboration—this could be the perfect next step in your career journey.

Apply today by clicking on the link below; we look forward to learning more about how your experience can help shape the future of this exciting brand builder.