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Retail Consultant

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An established retail brand in Kuala Lumpur is seeking a Retail Project Consultant to drive key projects across the business. You’ll work in a supportive environment where collaboration and interpersonal skills are valued, contributing to operational improvements and customer experience. The company offers flexible working, ongoing training, and strong opportunities for professional growth—ideal for someone passionate about retail and working with diverse teams.

As a Retail Project Consultant based in Kuala Lumpur, you will be responsible for overseeing the planning, execution, and completion of key retail projects. Your day-to-day activities will involve working closely with cross-functional teams to ensure that each initiative is delivered on time, within scope, and within budget. You will engage regularly with stakeholders to define project goals, develop detailed plans, monitor progress, manage risks, communicate updates transparently, allocate resources thoughtfully, prepare comprehensive reports, and uphold quality standards. Success in this role requires a commitment to collaborative teamwork, empathetic communication, meticulous organisation, and a genuine passion for enhancing the retail experience. By fostering an inclusive environment where every voice is heard and every contribution is valued, you will help drive positive change across the business.

  • Plan and define the scope, goals, and deliverables of multiple retail projects by engaging closely with stakeholders to ensure alignment with business objectives.
  • Develop comprehensive project plans, timelines, and budgets that reflect organisational priorities while maintaining clear communication with all involved parties.
  • Coordinate cross-functional teams across various departments to foster a collaborative approach towards achieving project milestones.
  • Monitor project progress and performance using established metrics, ensuring that any deviations are addressed promptly through supportive problem-solving techniques.
  • Manage risks, issues, and changes by applying considerate risk management strategies that prioritise both team welfare and project success.
  • Communicate regular project updates to stakeholders and management in a polite and transparent manner, building trust through honest reporting.
  • Ensure quality standards are met by nurturing a culture of continuous improvement within each project team.
  • Allocate and manage resources efficiently so that every team member feels supported and empowered throughout the project lifecycle.
  • Prepare detailed project reports and documentation that reflect both achievements and areas for further communal growth.
  • Deliver projects on schedule and within budget by leveraging dependable time management practices and interdependent teamwork.

What you bring:

The ideal Retail Project Consultant brings extensive experience managing projects within the retail sector along with strong academic credentials in relevant fields such as Business or Engineering. Your proven track record demonstrates not only technical proficiency but also an ability to foster supportive relationships among diverse teams. You excel at communicating clearly with stakeholders while maintaining an inclusive atmosphere where everyone feels valued. Your familiarity with project management tools enables you to organise tasks efficiently; meanwhile your risk management skills ensure challenges are handled considerately. Above all else, your passion for retail drives you to nurture customer satisfaction at every stage of the project lifecycle. Your willingness to travel daily underscores your commitment to being present wherever support is needed most.

  • Bachelor’s Degree in Business, Management, IT, Engineering or related field is required as foundational knowledge for this position.
  • 5-8 years of proven experience in project management within the retail industry demonstrates your ability to navigate complex environments with empathy.
  • A deep passion for retail brands coupled with willingness to go beyond expectations shows your commitment to nurturing customer relationships.
  • Experience coordinating cross-functional teams highlights your collaborative approach to achieving shared goals.
  • Strong communication skills enable you to connect effectively with stakeholders at all levels while maintaining transparency.
  • Familiarity with tools such as Microsoft Project or similar platforms supports efficient scheduling and resource allocation.
  • Excellent risk management abilities allow you to respond sensitively to challenges while safeguarding team morale.
  • Problem-solving skills rooted in compassion help you address issues constructively without compromising interpersonal harmony.
  • Time management expertise ensures dependable delivery of projects within agreed timelines.
  • Willingness to travel daily reflects your flexibility and dedication to supporting communal efforts across locations.

What sets this company apart:

This brand is an established brand with a long history and extensive store presence in Malaysia and globally. By joining this organisation you become part of a network dedicated not just to commercial success but also communal growth; together you’ll share knowledge freely while celebrating achievements large or small.

What's next:

If you’re ready to bring your passion for retail project management into an environment where collaboration thrives and every contribution matters, don’t miss this opportunity!

Apply today by clicking on the link provided—your next step towards a rewarding career awaits.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: General Management

Focus: Corporate Strategy

Industry: Fashion

Salary: MYR180,000 - MYR216,000 per annum

Workplace Type: On-site

Experience Level: Senior Management

Location: Kuala Lumpur

Job Reference: 08HANS-2CFA9BA0

Date posted: 17 March 2026

Consultant: Beatrice Chin