Insight Manager (Retail)

INSIGHT MANAGER Salary: Competitive and based on experience Location: Kuala Lumpur Keywords: collaborative, data-driven, strategic analysis, stakeholder engagement, market research, business intelligence, teamwork, inclusive environment

An exciting opportunity has arisen for an Insight Manager to join a well-established and highly respected organisation based in Kuala Lumpur. This role is perfect for someone who thrives on transforming data into actionable insights, enjoys working closely with cross-functional teams, and is passionate about making a tangible impact on business strategy. The successful candidate will play a pivotal part in shaping the direction of the business by providing clear, evidence-based recommendations that drive growth and enhance customer experience. With a supportive leadership team, flexible working opportunities, and a culture that values knowledge sharing and professional development, this position offers the chance to grow your career in a nurturing and inclusive environment.

* Play a key role in influencing strategic decisions through insightful data analysis and market research, ensuring your work directly impacts business outcomes and future planning.
* Enjoy flexible working opportunities within a collaborative team environment that encourages knowledge sharing, ongoing training, and personal development.
* Be part of an organisation that values inclusivity, teamwork, and the wellbeing of its employees, offering support at every stage of your career journey.

What you'll do:

As an Insight Manager, you will be at the heart of the decision-making process, turning complex data into meaningful stories that guide business strategy. Your day-to-day activities will involve working alongside talented professionals from different backgrounds to gather requirements, design research methodologies, analyse results, and communicate findings in ways that inspire action. You will have the opportunity to influence everything from product launches to customer engagement strategies by providing evidence-based recommendations rooted in thorough analysis. Success in this role comes from your ability to connect with others, understand their challenges, and deliver solutions that are both practical and impactful. By championing best practices in data management and fostering an environment where everyone feels empowered to contribute ideas, you will help shape the future direction of the organisation while developing your own skills along the way.

* Collaborate with various departments to understand their information needs and deliver tailored insights that support business objectives.
* Design, implement, and manage comprehensive market research projects to identify trends, opportunities, and potential risks.
* Analyse large datasets using advanced analytical tools to uncover patterns and generate actionable recommendations for senior stakeholders.
* Present findings in a clear and engaging manner to both technical and non-technical audiences, ensuring complex information is accessible to all.
* Work closely with commercial teams to evaluate the effectiveness of marketing campaigns and suggest improvements based on data-driven evidence.
* Monitor industry developments and competitor activity to ensure the organisation remains ahead of market trends.
* Develop dashboards and regular reports that track key performance indicators across multiple business areas.
* Support the continuous improvement of data collection processes to enhance accuracy, reliability, and efficiency.
* Foster a culture of collaboration by sharing best practices with colleagues and encouraging open communication across teams.

What you bring:

The ideal Insight Manager brings proven expertise in transforming raw data into valuable insights that inform strategic decisions. Your background includes hands-on experience with both quantitative analytics and qualitative research methods within fast-moving environments. You are adept at building trust with stakeholders at all levels by listening carefully to their needs and delivering clear recommendations they can act upon. Your communication style is warm yet precise; you take pride in making complex concepts easy for everyone to understand. Beyond technical proficiency, you value teamwork above all else—supporting others’ growth while seeking out opportunities for your own professional development. Your commitment to inclusivity ensures every voice is heard during project discussions. If you are passionate about using data as a force for positive change within an organisation that prioritises employee wellbeing and shared success, this could be the perfect next step for your career.

* Demonstrated experience in insight generation or business intelligence roles within retail or consumer-focused industries is highly desirable.
* Proficiency in using analytical tools such as Excel, SQL, Power BI or similar platforms to manipulate large datasets effectively.
* Strong background in designing and executing quantitative and qualitative market research projects from inception through to delivery.
* Excellent interpersonal skills with the ability to build relationships across departments and communicate findings clearly to diverse audiences.
* A keen eye for detail combined with strong organisational abilities to manage multiple projects simultaneously under tight deadlines.
* Experience presenting complex information in visually engaging formats suitable for both technical experts and senior management teams.
* A collaborative approach with a genuine enthusiasm for sharing knowledge and supporting colleagues’ development within an inclusive team setting.
* Commitment to continuous learning with an openness to new ideas, feedback, and evolving best practices in data analysis.

What sets this company apart:

This organisation stands out as a leader not only because of its impressive market presence but also due to its unwavering commitment to creating an inclusive workplace where every individual feels valued. Employees benefit from flexible working arrangements designed to promote work-life balance alongside generous training opportunities that encourage ongoing professional growth. The company’s culture is built on mutual respect, open communication, and genuine care for each other’s wellbeing—qualities reflected in high levels of staff satisfaction and loyalty. By joining this team, you become part of a community dedicated to supporting one another’s success while driving meaningful change across the business landscape. Whether you are looking for mentorship from knowledgeable colleagues or eager to share your own expertise with others, you will find ample opportunities here to learn, grow, and make a lasting impact.

What's next:

If you are ready to use your passion for insights to shape business strategy while growing your career within a supportive environment, this is your chance!

Apply today by clicking on the link – we look forward to discovering how you can make a difference as our next Insight Manager.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C