Quality Engineer (AM level)

Quality Engineer (AM level) A leading Air Technology Hub in Shah Alam is seeking a Quality Engineer to play a pivotal role in upholding and enhancing product quality across all stages of manufacturing.

• You will be empowered to implement robust inspection processes and quality systems that ensure every product meets defined specifications and regulatory requirements.
• Your collaborative approach will see you working alongside multiple departments and suppliers, resolving quality issues efficiently while supporting ongoing improvement initiatives.
• The company offers a welcoming workplace with flexible working opportunities, encouraging professional growth through training opportunities and knowledge sharing within a dependable team environment.

What you'll do:

As a Quality Engineer based in Shah Alam’s Air Technology Hub, you will be entrusted with safeguarding the integrity of both products and processes throughout the manufacturing lifecycle. Your day-to-day activities will involve developing advanced inspection plans tailored to specific product lines while continuously refining existing quality systems. You’ll conduct meticulous inspections at various stages—ranging from incoming materials to finished goods—ensuring each item meets stringent criteria. When non-conformances arise or customer claims are received, your analytical skills will be essential in managing RMA cases from start to finish. Your role also extends to supplier engagement; you’ll coordinate on corrective actions when needed to maintain high standards throughout the supply chain. Maintaining accurate documentation is crucial for audit readiness; you’ll prepare detailed records that support both internal reviews and external customer audits. Additionally, you’ll oversee laboratory equipment calibration schedules so that all measurements remain reliable. Through these varied responsibilities—and by responding proactively to field feedback—you’ll contribute significantly to continuous improvement efforts that enhance overall product performance.

• Develop, implement, and continuously improve comprehensive quality systems, inspection plans, and procedures that align with industry best practices and company standards.
• Conduct thorough incoming, in-process, and final inspections to verify compliance with detailed specifications and acceptance criteria for all materials and products.
• Identify, document, and manage non-conforming materials, products, and processes by utilising systematic approaches to problem-solving.
• Manage Return Material Authorization (RMA) cases from investigation through analysis, documentation, coordination with relevant teams, and closure to ensure timely resolution.
• Perform defect analysis and root cause investigations to define effective corrective and preventive actions (CAPA), preventing recurrence of quality issues.
• Collaborate closely with Production, Engineering/R&D, Application, Procurement, and Logistics teams to resolve complex quality challenges while maintaining open communication channels.
• Coordinate with suppliers regarding quality concerns, corrective actions required, and supplier-related RMA cases to uphold supply chain integrity.
• Prepare, maintain, and control all necessary quality documentation including inspection records, RMA reports, audit files, and related records for traceability.
• Support internal audits as well as external customer audits by ensuring full compliance with audit protocols and customer requirements.
• Ensure laboratory equipment as well as measurement tools are properly calibrated, maintained regularly, and used according to established quality standards.

What you bring:

To excel as a Quality Engineer in this Air Technology Hub environment in Shah Alam you will bring not only technical qualifications but also proven experience navigating complex manufacturing settings. Your background should include hands-on involvement in quality assurance or control roles where you have developed inspection plans tailored for diverse product types. Experience within industries such as HVAC systems or electronic components will give you valuable context for addressing unique challenges faced by the organisation. Familiarity with ISO 9001 standards is vital; your previous work implementing these frameworks will help maintain compliance during audits. Beyond technical skills your success depends on strong interpersonal abilities—your capacity for empathetic collaboration ensures smooth interactions between Production teams Engineering/R&D staff Procurement specialists Logistics partners and suppliers alike. Organisational skills are key; managing multiple RMA cases requires careful attention so that every issue receives prompt resolution without compromising record-keeping accuracy. Your analytical mindset allows you to interpret customer feedback constructively identifying patterns that guide future improvements while your commitment to transparent documentation supports both internal reviews and external audits.

• Bachelor’s Degree in Mechanical Engineering, Electrical Engineering or Quality Engineering is required for this position as it ensures foundational technical knowledge.
• A minimum of 3-5 years’ experience in quality assurance or control within a manufacturing setting demonstrates your practical understanding of production environments.
• Experience working with HVAC systems, motors or electronic components is highly desirable as it aligns closely with the company’s core operations.
• Familiarity with ISO 9001 standards along with hands-on experience implementing quality management systems is essential for maintaining compliance.
• Proven ability to conduct root cause analysis using structured methodologies such as 8D or Fishbone diagrams supports effective problem resolution.
• Excellent interpersonal skills enable you to collaborate effectively across departments including Production, Engineering/R&D, Application teams as well as external suppliers.
• Strong organisational abilities allow you to manage multiple RMA cases simultaneously while keeping detailed records for audit purposes.
• Attention to detail ensures accuracy during inspections of incoming materials through final products which is critical for meeting customer requirements.
• Competence in preparing clear documentation—including inspection reports—and supporting audit activities reflects your commitment to transparency.
• Ability to analyse customer complaints objectively helps identify trends that inform targeted improvement initiatives.

What sets this company apart:

This Air Technology Hub stands out for its dedication to fostering an inclusive workplace where teamwork collaboration and knowledge sharing are actively encouraged among all employees. The organisation places great emphasis on providing flexible working opportunities allowing you to balance professional responsibilities with personal commitments more easily than traditional manufacturing environments might permit. Training opportunities abound—whether through formal courses or informal mentoring—so you can continue expanding your skillset while contributing meaningfully from day one. The leadership team is known for being approachable supportive and genuinely invested in employee wellbeing creating an atmosphere where everyone feels valued regardless of their background or level of experience. By joining this company you become part of a dependable network committed not only to delivering high-quality products but also nurturing individual growth within a communal setting that celebrates diversity inclusion mutual respect and shared achievement.

What's next:

If you are ready to take the next step in your career journey as a Quality Engineer within a supportive team environment we encourage you to apply now with the link below or directly through my email at gina.ho@robertwalters.com!

Don’t miss out on this exciting opportunity!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C