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Senior Application Engineer (RF & Wireless)

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Our client is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimisation.

They are looking for a Senior Application Engineer with expertise in RF & Wireless to join their team. This role offers an exciting opportunity to provide responsive and in-depth pre and post-sales technical support including measurement, configuration, applications and technologies. The successful candidate will be part of a diverse and inclusive culture that embraces a bold vision of where technology can take us.

* Opportunity to work on cutting-edge technology innovations.

* Inclusive and diverse work culture.

* Challenging role with opportunities for growth.

What you'll do:

As a Senior Application Engineer (RF & Wireless), your role will be pivotal in providing comprehensive technical support to customers. You will be responsible for understanding and resolving complex technical inquiries, performing research to replicate customer issues, and collaborating with R&D teams to find resolutions. Your excellent communication skills will enable you to deliver start-up assistance or solution implementation remotely. Additionally, you will have the opportunity to qualify and refer sales opportunities for hardware, software, and services to the Sales team. Your contributions to the Knowledge Base will be invaluable in enhancing our client's service offerings.

* Provide responsive and in-depth pre and post-sales technical support.

* Understand and resolve customer's technical inquiries via remote channels such as phone, email, portal.

* Perform research which may include replicating customer's issue in the lab and/or working with R&D to find resolution.

* Deliver start-up assistance or solution implementation to the customer via remote means.

* Qualify and refer sales opportunities for hardware, software and services to the Sales team.

* Create and contribute technical articles to the Knowledge Base.

What you bring:

The ideal candidate for the Senior Application Engineer (RF & Wireless) role will bring a wealth of experience in using Wireless Test & Measurement instruments. Your deep understanding of RF and wireless test and measurement applications, coupled with your strong knowledge in various technologies, will be crucial in this role. You are proficient in both written and spoken English and Mandarin, enabling you to support the Greater China business effectively. Your strong communication skills allow you to discuss and explain complex issues remotely. With a customer-first mindset, you are passionate about serving customers and can work independently while handling multiple tasks under pressure.

* Proficiency in both written and spoken English and Mandarin.

* Bachelor's/Master's/Doctorate Degree in Electronics Engineering or equivalent.

* 10+ Years Experience in using Wireless Test & Measurement instruments including spectrum/signal analyzers, signal sources and Signal Studio, Xapps.

* Deep understanding of RF and wireless test and measurement applications.

* Strong knowledge in Phase Noise, EMI, Noise Figure, WLAN, Bluetooth, GSM, CDMA, WCDMA, LTE, P5G, 5GNR technologies.

* Strong communication skills with the ability to discuss and explain complex issues remotely.

* Customer-first mindset with the passion to serve customers.

* Ability to work independently.

* Able to handle multiple tasks and work under pressure.

What sets this company apart:

Our client is a global leader in technology innovation, delivering breakthroughs and trusted insights across various markets including communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor. They have a powerful, award-winning culture that embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of their culture and drivers of innovation. They believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

What's next:

Ready to take on this exciting challenge? Don't miss out on this opportunity!

Apply Today by clicking on the link or email me at tenghong.khoo@robertwalters.com.my to discuss this new opportunity!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Engineering & Manufacturing

Focus: Manufacturing

Industry: Manufacturing and Production

Salary: MYR169,000 - MYR208,000 per annum

Workplace Type: On-site

Experience Level: Senior Management

Location: Penang

Job Reference: V3XD10-C978EE06

Date posted: 15 January 2025

Consultant: TengHong Khoo

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