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View all the latest job opportunities in Malaysia. Write a new chapter in your career with Robert Walters today.
See all jobsTogether, we’ll map out career-defining, life-changing pathways to achieve your career ambitions. Browse our range of services, advice, and resources.
Learn moreWe understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.
Read moreTalent advisory
Whether you’re seeking to hire talent or a new career move for yourself, we have the latest facts, trends and inspiration you need.
See all resourcesSince our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.
Learn moreWork for us
Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Malaysia.
Learn moreTruly global and proudly local. Speak to us today on your recruitment, outsourcing and advisory needs.
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Our client is seeking a dedicated and knowledgeable Product Support Specialist for the APAC region. This role offers an exciting opportunity to be part of a global team, supporting the expansion of decentralised product support teams across the region.
The successful candidate will play a crucial role in ensuring holistic support with a focus on decentralising Product Support process flows. This role is perfect for someone who thrives in a supportive and collaborative environment, and who is passionate about customer service and satisfaction.
What you'll do:
As a Product Support Specialist, your primary responsibility will be to act as a competent contact person for the APAC region. You will play a key role in supporting the expansion of decentralised product support teams, ensuring holistic support with a focus on decentralising Product Support process flows. Your role will involve maintaining regular contact with decentralised Product Support employees, coordinating defined optimisation projects and measures. You will also take on the project manager role for escalations and customer claims from APAC, contributing to finding solutions with support from business units and quality assurance. Additionally, you will ensure technical transfer of knowledge by organising knowledge transfers such as webinars and workshops.
What you bring:
The ideal candidate for this Product Support Specialist role will have a degree in Electrical / Mechatronic Engineering or a related field. You should bring technical knowledge and sales experience in Robotics & Automation. Strong presentation skills are essential, along with sales techniques and negotiation abilities. A customer service orientation is crucial for this role, as you will be working closely with clients to ensure their satisfaction.
What sets this company apart:
Our client is renowned globally for its commitment to innovation, quality, and customer satisfaction. They offer an inclusive work environment that fosters collaboration and supports individual growth. Their dedication to providing top-notch service to their clients is unmatched, making them a leader in their industry. This is an excellent opportunity to join a company that values its employees and offers opportunities for professional development.
What's next:
Ready to take the next step in your career? Don't miss this exciting opportunity!
Apply Today by clicking on the link or send your latest resume to WeiHim.Tan@robertwalters.com ! Please note that only shortlisted candidates will be contacted.
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
About the job
Contract Type: FULL_TIME
Specialism: Engineering & Manufacturing
Focus: Engineering - Electrical / Electronic
Salary: MYR6,500 - MYR8,000 per month + Attractive Benefits
Workplace Type: Remote
Experience Level: Associate
Language: English - Professional working
Location: Selangor
FULL_TIMEJob Reference: JLXBCQ-DA63A768
Date posted: 14 January 2025
Consultant: WeiHim Tan
shah-alam mining-engineering-operations/engineering-electrical-electronic 2025-01-14 2025-03-15 automation-control Selangor MY MY MYR 6500 8000 8000 MONTH Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png trueCome join our global team of creative thinkers, problem solvers and game changers. We offer accelerated career progression, a dynamic culture and expert training.