Manager, Outsource Governance & Management
Location Kuala LumpurFULL_TIME
Consultant Doreen Ooi
Date posted 02 November 2018 2018-11-022018-12-30 financial-services Menara 3 Petronas Persiaran KLCC Kuala Lumpur 50088 Robert Walters https://www.robertwalters.com.my
A reputable insurer is seeking a highly-qualified candidate with General Insurance Governance experience to fill the position of Manager, Outsource Governance & Management. This is a role for a professional who is looking to make lasting impact throughout the different functions in the organisation.
About the Manager, Outsource Governance & Management role:
In this business-critical role, you will provide strategic management and oversight of the business’s outsourced functions.
- Accountable for maintaining and updating the Outsourcing Framework/Policy strategic direction in line with applicable laws and regulations
- Engage the various stakeholders, vendors and service providers to have ongoing conversation to align priorities to business strategy, delivery of service levels and customers’ feedback
- Establish and manage appropriate controls and processes over the outsourced function/services
- Accountable for monitoring the achievement of the outsourced functions by reporting them against the defined target objectives / service levels at the agreed frequency basis, in term of sales and profit, cost and operational efficiency, and market penetration and business growth
- Establish appropriate BCP/DRP plans and schedules
- Five years' working experience in Outsourcing Governance capacity, including one year or more of managerial role gained in a General Insurance company
- Strong knowledge of the General Insurance industry
- Good communication skills and the ability to work effectively across all levels
- Ability to manage stakeholders effectively
- Strong business acumen and commercially savvy
This well-known insurer has an outstanding reputation and great value is placed on training and development.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression awaits the right person in this exciting Manager, Outsource Governance & Management job.
Apply today to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTK2125