You'll have the chance to connect with clients, understand their needs, and deliver top-notch service that enhances their experience. Good command of English is required and Mandarin is a plus point.
What you'll do:
As a Client Services Executive, your primary role will be providing outstanding support to our clients Singapore team. Your day-to-day responsibilities will involve understanding the unique needs of each client and delivering solutions that meet these needs. You'll maintain strong relationships with clients through regular communication, ensuring their satisfaction by resolving any issues they face promptly and effectively. In addition, you'll collaborate with internal teams to continually improve client services and offerings. Staying updated on industry trends and the company's products will also be crucial for providing informed support.
- Provide exceptional support to the Singapore team
- Understand client needs and deliver tailored solutions
- Maintain strong relationships with clients through regular communication
- Ensure client satisfaction by resolving issues promptly and effectively
- Collaborate with internal teams to improve client services and offerings
- Stay updated on industry trends and company products to provide informed support
What you bring:
The ideal candidate for the Client Services Executive role is someone who brings excellent interpersonal skills, allowing them to build strong relationships with clients. They should have strong problem-solving abilities, enabling them to resolve any issues clients face effectively. The ability to work collaboratively with internal teams is also essential, as is being knowledgeable about industry trends and the company's products. A commitment to providing exceptional client service is crucial, and experience in a similar role would be advantageous.
- Excellent interpersonal skills for building strong client relationships
- Strong problem-solving abilities to resolve client issues effectively
- Ability to work collaboratively with internal teams
- Knowledgeable about industry trends and company products
- Commitment to providing exceptional client service
- Experience in a similar role would be advantageous
What sets this company apart:
Our client is renowned for its commitment to delivering high-quality services that exceed customer expectations. They foster a supportive and inclusive work environment where every team member's contribution is valued. With opportunities for professional growth and development, they ensure that their employees are equipped with the skills needed to excel in their roles.
What's next:
Ready for an exciting career move? Don't miss this opportunity!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
