AVP, Customer Analytics
Salary MYR216,000 - MYR276,000 per annum + Market Aligned
Consultant Emily Lim
Date posted 30 July 20192019-08-13 2019-09-28 banking Kuala Lumpur MY MYR 216000 276000 276000 YEAR Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
A leading local bank in Kuala Lumpur is recruiting an AVP, Customer Analytics.
About the AVP, Customer Analytics Role:
This is an individual contributor/team lead role that focuses on working closely with the business unit's stakeholders in providing insights on customer behaviour, segmentation, etc.
- Provide MIS to support channel and customer segment driven marketing programmes by assisting
in the development of test designs, analysis and benchmarking processes
- Ensure quality deliverables of business and management reporting within agreed timeline
- Definition realignment, data completeness/enrichment, simplified and controlled processes
- Participate in developing automated reporting for ongoing value assessment of business reporting
- Implement data enrichment, data standard and data quality check is in place to drive quality
- Evaluate customer segments, channel and product programs in terms of financial performance
through root cause analysis using revenue model to aid the LOBs in decision making
To succeed in this role, you must have knowledge of analytics in the banking industry specifically in customer and campaign analytics.
- Excellent analytical-based statistical applications and methodologies
- Fully understand the business intelligence solution suites to craft best in class information delivery platform
- Data warehouse technical architecture
- Relational database management
- Business intelligence exploratory and visualisation capabilities
- Experience in technical and customer analytics environment of at least two years
- Solid experience in banking operations, MIS system management and database marketing
- Great awareness of consumer, corporate commercial and/or investment banking products
especially customer segment and/or channel and market trends
This established regional Financial Institution is strongly positioned and is recognised as the leader in their field of expertise.
If you are driven, determined and want to take the next step in your career, this role is calling out for you. Great career opportunities await the right person in this AVP, Customer Analytics position.
Apply today or email me at email@example.com to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C