Senior Manager, Branch Operations (HQ Policy Review)
Location Kuala LumpurFULL_TIME
Consultant Joann Teoh
Date posted 05 April 20192019-04-12 2019-06-04 banking Kuala Lumpur MY MYR 120000 144000 144000 YEAR Robert Walters https://www.robertwalters.com.my
An exciting Senior Manager, Branch Operations job has just become available with a reputable bank. Reporting directly to the Head of Operations Management, this is a role for an experienced professional within operational policy.
About the Senior Manager, Branch Operations (HQ Policy review) Role:
In this critical role, you will be responsible in developing operations policy / procedures, manuals / guidelines for branch operations. The role will be based in the HQ and not the Branch itself.
- Review and revise existing branches operations processes, policy, procedures to improve branches operations efficiency / control, business and operations requirements and compliance to regulatory authorities
- Initiate enhancements to existing systems and procedures to enhance branch operations, risk management and control, prepare system user requirement and participate in system testing
- Prepare and present proposal to management
- Resolve branches and retail payment products operations issues / problem
- Participate in projects related to branches operations and local / retail payment system /products
- Conduct training for branches operations and relevant head office department.
- Attend to regulatory authority's survey / queries related to branches operations
- Prepare and submit statistical reporting for branches operations
- Perform and undertake ad-hoc tasks assigned by Senior Management from time to time
To succeed in this Senior Manager role, you will need to have the ability to work effectively and cooperatively with stakeholders of various levels, across borders, and internal matrix.
- Possesses work experience in Branch Operations, particularly on reviewing policies
- Excellent understanding of branch operational processes
- Good interpersonal and communication skills with sound analytical and problem-solving skills
- Ability to work in a team with pro-active and self-motivated personality while also being able to work independently with minimum supervision
- Able to speak, read and write in Mandarin
This leading bank needs no introduction and is regarded as one of the top listed banking institutions in the world, possessing an excellent customer base, a diversified business structure, and strong innovation capabilities.
If you are driven, determined, and want to take the next step in your career, this is the role for you. Great career progression opportunities and exposure await the right person in this exciting Senior Manager.
Apply today or email me at email@example.com to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C