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Services

We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

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About Robert Walters Malaysia

Since our establishment in 2006, our belief remains the same: Building strong relationships with people is vital in a successful partnership.

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Our people are the difference. Hear stories from our people to learn more about a career at Robert Walters Malaysia.

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Premier Academy Faculty (Trainer)

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About the role This role is responsible for analysing, designing, developing, delivering, and executing high-quality classroom and digital learning programs to achieve key agency metrics within budgeted costs and timelines. It involves designing program content, methods, and implementation processes, ensuring the delivery of quality learning experiences, and supporting entity-wide projects.

Key responsibilities

  • Design program content, methods, and implementation process.
  • Work with Subject Matter Expert to analyse business needs and develop learning objectives and outcomes.
  • Research on best practices and explore on appropriate tools and platform to produce compelling and engaging learning deliverable that align to Premier Academy and regulatory guidelines.
  • Carry out Train-The-Trainer (TTT) session.
  • Coach RTS on program delivery after TTT.
  • Identify and analyse training needs aligned with business direction.
  • Conduct research and focus group interviews.
  • Design and develop various training programs and materials.
  • Create e-learning content using Articulate or other apps.
  • Monitor and review curriculum and training effectiveness.
  • Collect and analyse feedback.
  • Curriculum design & training delivery effectiveness monitoring and review.
  • Evaluation and Feedback compilation.
  • Attend certification programs.
  • Support the execution of business projects, maintain project documentation and communication.

Key requirements

  • Bachelor’s degree in any fields of study.
  • Minimum 5 years of related experience in training or insurance industry.
  • LOMA qualification, certification as facilitator for BAMC, LIMRA/GAMA Agency Management Programs or equivalent will be value added.
  • Good analytic, presentation, communication, interpersonal and facilitation skills.
  • Able to prepare & upkeep training materials by using most common software (e.g. MS Office suite).
  • Fast learner, curiosity for knowledge and able to conceptualise ideas.
  • Pleasant personality and presentable

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: Banking & Financial Services

Focus: Corporate / Consumer Banking

Industry: Financial Services

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Language: English - Professional working

Second Language: English - Professional working

Location: Kuala Lumpur

Job Reference: AY1TW6-B4BD5063

Date posted: 17 November 2025

Consultant: Kimberly Lah