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We understand that no two organisations are the same. Find out more about how we've customised our talent solutions to help clients across South East Asia meet their needs.

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Senior Branch Manager

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About the role As Senior Branch Manager, you will lead a branch in Malaysia to deliver strong business results, exceptional customer service, and full operational-&-regulatory compliance. You will manage all aspects of the branch’s operations, team development, customer relationships and local market growth.

Key responsibilities

  • Responsible for branch's performance in sales, services, operations and compliance
  • Guide, motivate and drive branch staff towards achieving shared goals
  • Develop new business and maintain strong relationship with customers and the community
  • Maintain branch safety and security standards

Key requirements

  • Preferably Managers specializing in Banking / Financial Services or equivalent
  • Min. 2 years’ experience in branch operations, compliance or in leadership / management role
  • Good knowledge of banking products and services with strong customer service skills
  • Has wealth & banca product licenses (IPPC, FIMM, PCE, CEILI & TBE) will be an added advantage
  • Possess high energy level with proven track record in sales achievement
  • Comfortable with a goal oriented environment
  • Malaysian Citizens only

If you are a talented and focused professional seeking the right opportunity to take your career forward, this job is the role for you.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: Perm

Specialism: Banking & Financial Services

Focus: Corporate / Consumer Banking

Industry: Financial Services

Salary: Negotiable

Workplace Type: On-site

Experience Level: Mid Management

Language: English - Bilingual

Second Language: English - Professional working

Third Language: English - Professional working

Location: Kuala Lumpur

Job Reference: 1C7RRM-45417BEE

Date posted: 11 November 2025

Consultant: Kimberly Lah