Manager, Trade Operations

About the role This position is responsible for managing the day to day work in the Operations Department. The core coverage of this department includes trade processing, trade confirmation, trading support and client service. Our ideal candidate possesses detailed knowledge of the Bursa Malaysia Securities market practices and procedures.

Key Responsibilities

Trade processing

• Ensure accurate booking and reporting.
• Follow up with daily trade reconciliation.
• Monitor sub-account setup.

Trade confirmation

• Ensuring that clients’ expectations on trade confirmation timing is met.
• Manual confirmation if required.

Trading and Sales Support

• Building solid relationship with front office (trading, sales and sales trading), working closely to respond to client settlement queries.
• Follow up with regional office to assist local clients resolve any issues with offshore trades.
• Prompt escalation to Sales Trading and Dealing team of any errors or discrepancies post trade execution.

Client Service

• Maintain good relationship with the client for all Operations related matters.
• Follow up on all client settlement queries with Clearing agents and Settlement departments.

Others

• Ad-hoc and periodic Regulatory Reporting.
• Provide any guidance and support to team members to meet their individual and team objectives.
• Challenge processes and procedures, suggest and implement changes where appropriate and necessary.
• Working with IT to specify business requirements (BRD) for enhancements of new applications/reports.
• Allocate resources for UAT participation.

Key Requirements

• Bachelor’s or Master’s degree in business administration, Finance or related field.
• Minimum 10 years relevant working experience, with at least 5 years in Brokerage Securities Operations.
• Strong organisational / problem-solving / client serving skills.
• Self-motivated and possesses good interpersonal skills.
• In-depth understanding of Bursa Malaysia settlement rules and processes.
• Solid knowledge and proficiency in Microsoft Applications such as Word and Excel.
• Excellent command of / fluent in both spoken and written English.

If you are a talented and focused professional seeking the right opportunity to take your career forward, this job is the role for you.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C