Manager, Digital Product Proposition & Innovations
Salary Market Aligned
Location Kuala LumpurFULL_TIME
Consultant Jo Yee Lam
Date posted 05 July 20192019-07-05 2019-09-03 banking Kuala Lumpur MY MYR 240000 300000 300000 YEAR Robert Walters https://www.robertwalters.com.my https://www.robertwalters.com.my/content/dam/robert-walters/global/images/logos/web-logos/square-logo.png
One of the top financial services players within our region is currently on an active lookout for a Manager, Digital Product Proposition to join its vibrant digital banking team, as part of its bank-wide digital transformation blueprint.
About the Manager, Digital Product Proposition & Innovations Role:
As the Manager, Digital Product Proposition & Innovations, you will be responsible for turning the bank's existing retail banking or wealth management products into digitally led offerings as well as create new digital propositions that will meet customers' needs.
- Accountable for the end-to-end customer experience for sales, servicing and marketing of agreed digital products
- Responsible for alignment of customer experience with other products, channels, and propositions
- Responsible for delivery of agreed products in digital channels that continuously evolve via consumer test and learn and quickly develop into commercially successful lines of business
- Have a clear understanding of customer needs, market trends and mobile first technologies and define a clear digital strategy that takes these into consideration
- Responsible for the definition and development of improvement opportunities across customer experience and digitally native capabilities
- Refine customer experience for new capabilities in partnership with group marketing, proposition, multichannel, and other key stakeholders
To succeed in this role, you will need to possess strong drive to continually grow in an ever changing digital landscape.
- Minimum Bachelors' Degree with at least five years' experience in banking industry
- Sound management skills with good problem solving skills
- Strong knowledge of project management, technical knowledge to manage system implementation, enhancement, trouble shoot technical issues
- Possess good business acumen to drive channel migration and multichannel adoptions in alignment with FIM and TOM
- Awareness of financial regulatory and compliance procedures as required
- Self-starter, well organised and able to work independently
- Demonstrate attention to details and sense of urgency to meet required timeline
- Able to cope with pressure and tight deadlines and be change oriented
- Excellent written communication skills
This is a leading organisation which is known for its highly dynamic working culture and they are looking for individuals who think out of the box to drive the organisation forward through leadership and innovation.
If you are driven, determined and want to take the next step in your career, this role is calling out for you. Great career opportunities await the right person in this exciting Manager, Digital Product Proposition & Innovations position.
Apply today or email me at firstname.lastname@example.org to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTKSM 423C