Location Kuala Lumpur
Consultant Aiman Rosman
Date posted 28 September 2018Menara 3 Petronas Persiaran KLCC Kuala Lumpur 50088 Robert Walters Malaysia
An exciting role of an Customer Segments Vice President role has just become available at one of the most respected banks based in Kuala Lumpur. Reporting directly to the Head, this is a role for a marketer who is a leader in their field.
About the Customer Segments Vice President role:
Responsible for the development of new customer segments with the purpose of maximising growth and revenue for each individual segment.
• Develop and drive the acquisition and customer development strategies and plans to increase customer revenue.
• Track performance and prepare management updates and actions plans.
• Monitor and evaluate competitor's activities and recommend retaliatory measures to maintain competitiveness in the market.
• Assist in collaboration with channels, product and functional teams to identify areas of development and product bundles to meet the different needs of these unique segment customers.
• Strategise with Head of Customer Segments in building customer engagement with the aim of making CIMB as the primary bank.
• Collaborate with channels and product teams to develop proposition, product bundles, campaign & promotions to improve portfolio customer's product holding / revenue.
• Strategise on customer retention, including reactive and proactive retention
To succeed in this role as a Customer Segments Vice President, you will need to display strong teamwork skills and collaborate as a team player to achieve a spectrum of coherent research products.
• Bachelor Degree in Marketing or Business Admin or Banking & Finance or equivalent.
• Minimum 7-10 years working experience in large businesses of establish industries, and at least five years of experience within banking industry
• Experienced in project management and stakeholder management
• Result-oriented with ability to interact with all levels to meet business objectives
• Demonstrate ability to work towards delivering quality deliverables within stipulated timeline
• Customer focused, Team player with excellent communication and interpersonal skills at all levels
This company offers competitive benefits. Employees have the opportunity to deliver the highest value professionally, while building relationships with exceptional people who genuinely value in personal potentials.
If you are driven, determined and want to take a step up in your career, this Customer Segments Vice President position is the role for you.
Apply today at email@example.com to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTK2125
Agensi Pekerjaan Robert Walters Sdn Bhd (formerly known as Robert Walters Sdn Bhd) Business Registration Number : 729828-T Licence Number : JTK2125