OTC Multiple Headcounts (Korean/Jap/Viet/Thai/Khmer)

This organisation is seeking talented professionals to join their growing Accounts Receivable (AR) / Order-to-Cash (OTC) team in Kuala Lumpur. With multiple openings available across all levels—from Analyst to Manager—and requiring proficiency in various APAC languages (Japanese, Korean, Vietnamese, Thai, Khmer), this is an exciting opportunity to contribute to a dynamic and inclusive environment.

What You'll Do:
As part of the AR/OTC team, you will play a key role in ensuring the accuracy and efficiency of accounts receivable processes while delivering exceptional service to customers across the APAC region. Responsibilities may include:

• Managing end-to-end AR/OTC processes such as invoicing, cash application, collections, credit management, and dispute resolution.
• Accurately applying customer payments (ACH, wire transfers, checks, credit cards) to invoices and accounts using ERP systems.
• Monitoring customer accounts to ensure timely collections and resolving overdue balances or payment discrepancies.
• Performing account reconciliations and supporting month-end closing activities.
• Collaborating with cross-functional teams such as Billing, Collections, Credit Control, and Disputes to resolve complex issues.
• Communicating professionally with customers via email or phone in your designated language(s) to address inquiries or obtain remittance details.
• Preparing AR aging reports and providing insights on overdue accounts or collection trends.
• Identifying opportunities for process improvement to enhance efficiency and accuracy within the OTC function.

What You Bring:
We are looking for candidates at all levels—whether you’re just starting your career or have extensive experience in AR/OTC functions. Key qualifications include:

• Proficiency in one or more APAC languages (e.g., Japanese, Korean, Vietnamese, Thai, Khmer) is highly desirable.
• Fresh graduates or candidates with experience in Accounts Receivable, Order-to-Cash, or related finance roles are encouraged to apply.
• Strong understanding of AR/OTC processes such as invoicing, cash application, collections, credit management, or disputes handling.
• Hands-on experience with ERP systems (e.g., SAP, Oracle) and advanced Microsoft Excel skills are preferred.
• Excellent analytical skills with attention to detail and accuracy in managing financial transactions.
• Strong communication skills for professional interactions with customers and internal stakeholders.
• Ability to work independently as well as collaboratively within a team environment.

What sets this company apart:

This organisation offers a supportive and inclusive workplace culture that values respect, diversity, and shared success. Employees benefit from:

• Opportunities for growth across all levels of expertise—from Analyst to Manager roles.
• Training programs designed to enhance technical skills and support career development.
• Flexible working arrangements where possible to promote work-life balance.
• A focus on purpose-led growth and sustainable business practices that make a positive impact on society.

What's Next?
If you're ready to take the next step in your career journey within an inclusive team environment where your contributions will be valued—apply now!

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C