OTC Specialist

A leading global organisation is seeking an Order to Cash Specialist to join their team in PJ. In this role, you will manage trade receivables, set credit limits, and drive collection improvements across multiple countries and companies. Working in a multicultural environment, you’ll collaborate with diverse teams worldwide while benefiting from supportive leadership and ongoing development opportunities. If you’re looking for a role that combines analytical expertise with impactful collaboration, this could be the ideal next step in your career. * Collaborate daily with internal and external stakeholders in a multicultural team, enhancing your networking and communication skills. * Access flexible working options and ongoing training to support your professional growth and industry knowledge. * Drive business impact by improving overdue debt management, supporting revenue growth, and advising senior management on risk.

What you'll do:

As an Order to Cash Specialist in PJ, you will manage trade receivables across multiple regions, collaborating with sales teams, credit control, and external partners to set credit limits and resolve disputes. You’ll ensure compliance with global policies, translate strategies into actionable plans, and provide risk advice to shape portfolio performance for key stakeholders. Strong communication, prioritisation, and the ability to work within a matrix organisation will be key to driving business success.

• Manage trade receivables, ensuring timely collection and resolution of outstanding balances.
• Set credit limits by collaborating with Sales, Credit Control, and other departments to manage risk effectively.
• Drive improvements in overdue debt reduction and collection efficiency across assigned regions.
• Oversee legal collections, coordinating with external representatives and verifying liquidation paperwork.
• Provide management with insights on overdue debt and key Credit Control KPIs for decision-making.
• Resolve disputes promptly, adhering to SLAs, and ensure verified rebates are executed within timelines.
• Ensure compliance with legislation and Global Credit Policy across all activities.
• Translate Order-to-Cash strategy into actionable plans, fostering cross-functional collaboration.
• Act as a trusted partner to stakeholders, balancing revenue growth opportunities with risk management.

What you bring:

The ideal Order to Cash Specialist has a strong finance background, proven reliability, and experience in matrix organisations. You excel in multicultural environments, leveraging empathy and exceptional communication skills to build strong connections. Proficient in financial systems like SAP, you handle complex transactions with ease. Your expertise spans the entire Order-to-Cash cycle, and your ability to prioritise tasks ensures deadlines are met without compromising quality. Fluent in English and another language, you collaborate effectively with global teams, offering thoughtful advice to management and aligning decisions with business strategies through a commercial mindset.

• At least two years of finance experience with a proven ability to manage complex processes reliably.
• Success in matrix organisations, showcasing strong interpersonal and collaboration skills.
• Experience working in multicultural environments, building trust through sensitivity to diverse perspectives.
• Proficiency in SAP, FSCM, MFG/Pro, and EBS for efficient financial data management.
• Skilled at partnering with management as a trusted advisor to support collaborative decisions.
• Hands-on expertise in the full Order-to-Cash process with attention to detail and accuracy.
• Strong task prioritisation skills, working independently while meeting deadlines without compromising quality.
• Business acumen to provide well-documented risk advice based on thorough assessments.
• Fluency in English and proficiency in another language for effective global communication.
• Excellent communication, networking, and presentation skills to foster cross-departmental relationships.
• Commercial mindset with thoughtful decision-making aligned to organisational goals.

What sets this company apart:

This global leader fosters an inclusive workplace where diversity is celebrated, offering flexible work arrangements and extensive training for continuous development. Supportive leadership promotes open communication and empowers employees at all levels. With a strong commitment to ethical practices and transparency, the company ensures compliance with international standards. Employees benefit from a collaborative environment, learning from knowledgeable colleagues and building networks locally and globally. Focused on nurturing talent, the company provides a respectful and supportive framework for personal and collective success.

What's next:

If you are ready to take on an exciting new challenge where your skills can make a real difference—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C