Finance Business Process Manager

An exciting opportunity has arisen for a Finance Business Process Manager to join a forward-thinking organisation in Penang, where your expertise will be at the heart of driving digital transformation and operational excellence.

This role is perfect for someone who thrives on collaboration, values continuous improvement, and is passionate about leveraging technology to enhance business outcomes. You will play a pivotal part in leading cross-functional projects, implementing automation and AI solutions, and fostering a culture of teamwork and knowledge sharing. The organisation offers flexible working opportunities, generous training programmes, and a supportive environment that encourages professional growth. If you are looking to make a meaningful impact while developing your career in an inclusive and nurturing setting, this is the ideal next step.

• Be at the forefront of digital transformation by leading automation and AI initiatives that shape the future of shared services, with access to advanced tools such as Power Automate, UiPath, Power BI, and Snowflake.
• Enjoy flexible working opportunities and comprehensive training programmes designed to support your ongoing professional development within a collaborative and inclusive team environment.
• Work closely with knowledgeable colleagues across departments, building long-term partnerships while contributing to process improvements that drive organisational success.

What you'll do:

As a Finance Business Process Manager based in Penang, you will immerse yourself in a dynamic environment where your ability to manage complex projects will be highly valued. Your day-to-day responsibilities will involve collaborating with diverse teams to deliver impactful automation solutions, designing insightful dashboards for performance tracking, and continuously seeking ways to improve processes. You will also play an integral role in supporting people development initiatives—organising training sessions that empower colleagues to achieve world-class standards. By acting as a trusted advisor on digital transformation projects, you will help shape the future direction of shared services while ensuring compliance through rigorous governance practices. Success in this position requires not only technical proficiency but also a genuine commitment to fostering teamwork, open communication, and mutual support throughout the organisation.

• Lead all aspects of large-scale, cross-functional projects from inception through execution, ensuring world-class delivery standards are consistently met.
• Build and maintain dashboards for monitoring key performance indicators, providing actionable insights that align with market trends and industry benchmarks.
• Continuously review the relevance of critical metrics by benchmarking against outstanding entities in the shared service sector to ensure best-in-class performance.
• Conduct thorough research and data analysis to generate recommendations that drive strategic decisions within the shared service industry.
• Champion continuous process improvement initiatives by evaluating progress, determining functional focus areas, and establishing clear metrics for success.
• Oversee the implementation of automation and artificial intelligence solutions across multiple functions to enhance efficiency and productivity.
• Identify new opportunities for AI integration within existing processes, ensuring seamless deployment and measurable results.
• Act as a strategic advisor to leadership teams and project groups, guiding digital transformation efforts with empathy and clarity.
• Cultivate strong relationships within the organisation and with external partners by planning engagement activities that foster collaboration and knowledge sharing.
• Ensure robust governance by conducting internal reviews, audits, and maintaining effective control management systems.

What you bring:

To excel as a Finance Business Process in this role, you will bring substantial experience managing multifaceted projects within finance or shared services settings. Your background should include significant exposure to digital transformation initiatives—particularly those involving automation technologies—and an aptitude for translating data into meaningful business recommendations. A collaborative mindset is essential; you thrive when working alongside others towards common objectives while nurturing positive relationships across departments. Your educational foundation includes at least a bachelor’s degree in accounting or finance (or equivalent), complemented by relevant professional certifications if available. Experience with SAP ERP systems is crucial along with familiarity in process improvement methodologies like Six Sigma or LEAN thinking. Above all else, your interpersonal skills—empathy, clear communication, dependability—will set you apart as someone who can inspire trust while driving change.

• Demonstrated flexibility and adaptability when managing shifting priorities in a fast-evolving environment.
• Extensive experience in project management with a proven track record of delivering results through careful planning and execution.
• Advanced proficiency in digital tools such as Power Automate, UiPath, Power BI, Snowflake, or similar automation platforms used for process optimisation.
• Strong analytical skills with hands-on experience creating dashboards or reports that translate complex data into actionable insights.
• Excellent communication abilities paired with a talent for engaging collaborators across various functions within an organisation.
• A history of successful collaboration within dynamic organisations where teamwork is essential for achieving goals.
• Ability to explain financial concepts clearly to non-finance stakeholders using accessible language that fosters understanding.
• Bachelor’s degree or equivalent experience in Accounting, Finance, Business Administration or related discipline; professional certifications (CPA/ACCA) are advantageous.
• Hands-on involvement in digital transformation projects including automation or AI adoption within finance or shared services environments.
• More than five years’ experience working with SAP ERP systems alongside demonstrated expertise in process automation; additional qualifications such as Six Sigma or LEAN thinking are highly desirable.

What sets this company apart:

This organisation stands out for its unwavering commitment to fostering an inclusive workplace where every team member feels supported and empowered to grow professionally. Employees benefit from flexible working arrangements tailored to promote work-life balance alongside access to extensive training resources designed for continuous learning. The company places great emphasis on collaboration—encouraging open dialogue between departments so that everyone’s voice is heard when shaping strategic decisions. With a focus on digital innovation balanced by strong governance practices, this is an environment where your contributions truly matter. Whether you are passionate about advancing your technical skills or eager to mentor others through people development programmes, you’ll find ample opportunities here to expand your horizons while making lasting connections within a caring community.

What's next:

If you are ready to take the next step in your career journey as a Finance Business Process Manager and want to make a real difference within an inclusive team environment—this is your chance!

Apply today by clicking on the link provided and start shaping the future of shared services with us.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C