Our client is seeking a dedicated and knowledgeable Over-the-Counter (OTC) Team Lead to join their team in Selangor. This role offers an exciting opportunity to take charge of key tasks such as managing customer master data, overseeing cash application processes, and leading collection efforts. The successful candidate will have the chance to work in a supportive and inclusive environment, where collaboration and understanding are highly valued.
* Opportunity to lead and manage critical OTC processes
* Work in a supportive and inclusive environment
* Based in the vibrant location of Selangor
What you'll do:
As an Order to Cash (OTC) Team Lead, your role will be pivotal in managing key financial processes within the organisation. You'll be responsible for maintaining the integrity of customer master data, ensuring that cash application processes run smoothly, and leading collection efforts. Your ability to develop effective strategies for process improvement will be crucial in this role. Furthermore, your commitment to teamwork will see you collaborating with colleagues to achieve shared objectives, while also providing necessary training and support.
- Manage and maintain customer master data ensuring accuracy and consistency
- Oversee cash application processes, ensuring timely and accurate execution
- Lead collection efforts, working closely with customers to ensure prompt payment
- Develop strategies for improving OTC processes and procedures
- Collaborate with other team members to achieve shared goals
- Provide training and support to team members on OTC processes
What you bring:
The ideal candidate for the Over-the-Counter (OTC) Team Lead position brings a wealth of experience in managing OTC processes. Your strong knowledge of cash application procedures and experience in collections will be vital in this role. Your ability to develop innovative process improvement strategies will set you apart. Moreover, your excellent teamwork skills will enable you to collaborate effectively with colleagues, while your strong training abilities will ensure you can provide necessary support to team members.
- At least 2 years of leadership experience
- Proven 7 years of experience in managing OTC processes
- Strong knowledge of cash application procedures
- Experience in collections and customer service
- Ability to develop and implement process improvement strategies
- Excellent teamwork skills and ability to collaborate effectively
- Strong training abilities and willingness to support team members
- Experience in transition process
What sets this company apart:
This company prides itself on its supportive and inclusive work environment. They believe in fostering a culture of collaboration and understanding, where every team member's contribution is valued. They offer flexible working opportunities, encouraging a healthy work-life balance. Their commitment to continuous learning ensures ample training opportunities for their employees.
What's next:
If you're ready for a rewarding challenge in a supportive environment, don't hesitate!
Apply today by clicking on the link!
Do note that we will only be in touch if your application is shortlisted.
Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C
