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Shared Service Centre Lead

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This Group is embarking to set-up a Shared Service Centre to support their operations and entities in APAC. This would be a mid-sized set-up and would be an exciting role for ambitious Head of Processes/Functions to step up.

What you'll do:

  • Ensure smooth transfer of financial processes and data from Business Units to the SSC.
  • Serve as the primary contact for SSC's streams and represent the region in the global finance organization.
  • Manage site operations (P2P, O2C, R2R) to ensure high customer service satisfaction and timely deliverables.
  • Ensure facility usage complies with safety and security standards.
  • Establish service levels, performance metrics, and technology requirements in collaboration with SSC stream leads and Business Unit finance teams.
  • Supervise daily operations of SSC employees to ensure prompt delivery of financial services.
  • Work with global process owners to standardize and optimize processes.
  • Support communication of changes and provide training for team members.
  • Monitor staff performance, assess attrition risks, and evaluate process delivery health status.

What you bring:

  • Minimum 15 years of relevant working experience with a strong preference within a shared service environment, with an ideal exposure to P2P, O2C and R2R.
  • Experience managing a team of between 15 to 30 staff
  • Excellent communication and influencing skills
  • Possess strong analytical and business partnering skills
  • Ability to converse in Mandarin and/or Cantonese is an added advantage

What sets this company apart:
Our client is one of the leaders in the industry that they are operating in. They pride themselves on their high-performance culture which focuses on empowering and developing their people. This is an excellent opportunity for an individual to join a world-leading organisation.

What's next:
Ready to take the next step in your career? Don't miss this exciting opportunity!
Apply today by clicking on the link or drop me an email at melvin.yong@robertwalters.com.my

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C

Contract Type: FULL_TIME

Specialism: Accountancy & Finance

Focus: Financial Controller

Industry: Accountancy

Salary: MYR20,000 - MYR25,000 per month

Workplace Type: Hybrid

Experience Level: Senior Management

Location: Selangor

Job Reference: 981ETW-30C4A02D

Date posted: 06 June 2024

Consultant: Melvin Yong

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