Credit Control Manager

Credit Control Manager Salary: Competitive and based on experience Location: Petaling Jaya

A leading trading organisation in Petaling Jaya is seeking a Credit Control Manager to oversee and enhance all credit control functions within their Trading Division. This pivotal role offers you the opportunity to shape credit policies, safeguard cash flow, and minimise bad debts through your expertise in credit risk assessment and process improvement. You will be joining a supportive team environment where your analytical skills and attention to detail are highly valued, and where collaboration across departments is encouraged to ensure effective credit management. The company is committed to providing flexible working opportunities, ongoing training, and generous pension contributions, making this an ideal position for those looking to advance their career in a nurturing and inclusive workplace.

What you'll do:

• Evaluate new customer accounts by conducting thorough credit assessments using scorecards, financial statements, trade references, and relevant reports to recommend appropriate credit limits.
• Ensure all account opening documentation is complete and compliant with company policies while maintaining clear communication with sales and management regarding credit decisions.
• Conduct periodic reviews of existing customers based on payment behaviour, financial performance, and current credit exposure to monitor status against approved limits and raise early warnings.
• Provide recommendations on adjustments to credit limits or suspension of accounts as needed, preparing monthly credit risk reports for management review.
• Draft, update, and implement comprehensive credit control policies, standard operating procedures (SOPs), and control frameworks that strengthen internal processes and comply with audit requirements.
• Lead the collections team by establishing clear targets and KPIs to ensure timely collection of outstanding receivables while resolving disputes promptly to reduce Days Sales Outstanding (DSO).
• Prepare detailed ageing analysis reports and closely monitor high-risk accounts to mitigate potential losses.
• Identify high-risk accounts proactively and recommend mitigation actions such as implementing credit insurance or collateral arrangements where applicable.
• Collaborate with sales, finance, and operations teams to resolve customer disputes impacting payments efficiently.
• Prepare weekly and monthly performance reports on credit control activities, analysing trends in receivables, bad debt provisioning, and customer behaviours before presenting insights to management.

What you bring:

• A degree in Finance, Accounting, Business or a related field provides you with the foundational knowledge required for this role.
• At least 5–8 years of experience in credit control within a trading or manufacturing environment demonstrates your practical expertise.
• A deep understanding of end-to-end credit control processes enables you to manage complex workflows efficiently.
• Proven experience drafting and implementing robust credit policies shows your commitment to continuous improvement.
• Exceptional analytical skills paired with meticulous attention to detail allow you to assess risks accurately.
• Proficiency in using credit assessment tools such as CTOS or CCRIS ensures thorough evaluations of customer profiles.
• Strong communication skills enable you to convey complex information clearly across multiple stakeholders.
• Stakeholder management abilities facilitate effective collaboration between sales, finance, operations, and collections teams.
• Leadership experience is advantageous as it equips you to guide the collections team towards achieving targets.
• Experience preparing detailed reports on credit control performance supports data-driven decision-making.

What sets this company apart:

This organisation stands out for its commitment to creating an inclusive workplace where every employee’s contribution is valued.The company invests heavily in training programmes designed to support continuous learning so you can develop new skills throughout your career journey. A collaborative culture encourages open communication between departments which helps resolve challenges quickly and fosters a sense of belonging among staff members. Supportive leadership ensures that guidance is always available when needed so you can thrive both individually and as part of a wider team network. The focus on nurturing talent makes this an excellent environment for professionals who want stability alongside opportunities for growth within a respected trading division based in Petaling Jaya.

What's next:

If you are ready to take the next step in your career as Credit Control Manager within a supportive trading division environment—apply now!

Apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Agensi Pekerjaan Robert Walters Sdn Bhd
Business Registration Number : 729828-T
Licence Number : JTKSM 423C