Manager - Customer Funds Operations
Salary MYR120,000 - MYR180,000 per annum
Location Kuala LumpurFULL_TIME
Consultant YiChin Loke
Date posted 03 December 2018 2018-12-032019-02-01 it Menara 3 Petronas Persiaran KLCC Kuala Lumpur 50088 Robert Walters https://www.robertwalters.com.my
An exciting Manager - Customer Funds Operations job has just become available at one of the leading online payment platforms based in Kuala Lumpur.
About the Manager - Customer Funds Operations Role:
In this business critical role, you will be leading a team of 15 who are responsible for the end-to-end international payment platform and processes for SEA.
- Perform daily reconciliation covering transaction executed Nostro account reconciliation to ensure that committed payments are correctly settled while consistently reflecting on the general ledger
- Support funds operations functions including remittance, change back and customer fund
- Work independently with financial institutions, payment companies, corporates and banks to investigate and resolve settlement discrepancies
- Liaise with internal teams to support customer enquiries and resolve customer complaints
- Work with business partners and technology department to onboard new payment channels
- Participate in system enhancement projects to continue improving the degree of operational automation
- Continue to improve on control points to reduce operational error while ensuring the process established is in compliance with country regulation
To succeed in this Manager - Customer Funds Operations role, you need to be a fast learner and be able to adapt to an ever-evolving environment.
- Minimum seven years' full-time experience in operations with exposure to payments, Nostro reconciliation and project management in global banks, shared services, payment companies or corporate treasuries
- Ability to operate independently under pressure and deliver results within committed timelines
- Problem solving and analytical skills; prior project coordination experience
- Able to converse in Mandarin to liaise with Mandarin-speaking customers
This renowned digital start-up needs no introduction and is a brand that is recognised as a leader in their field of expertise. The transformation program across the region will look into upscaling the company for better growth, excellence and revenue.
If you are driven, determined and want to take the next step in your career, this is the role for you. Great career progression opportunities await the right person in this exciting Manager - Customer Funds Operations job.
Apply today or call me to discuss this new opportunity.
Agensi Pekerjaan Robert Walters Sdn Bhd
(formerly known as Robert Walters Sdn Bhd)
Business Registration Number : 729828-T
Licence Number : JTK2125